Yes, it is safe to access utility services via the application. We ensure to provide maximum level of security and confidentiality of user’s data.
To register, enter all the required information. On successful submission, an automatically generated email with an activation link will be sent to the registered email address.
Navigate to ‘Login Help’ on your landing page.
While registering if you enter invalid Account Number, Email Address, Zip Code and last 4 digits of SSN and submit the invalid information beyond the authentication limit within 24 hours, your IP Address gets blocked.
Click ‘My Account’ module on the dashboard. The ‘Profile’ section of ‘My Account’ will enable you to update your Primary Phone, Alternate Phone and Email ID.
The ‘Profile’ section of ‘My Account’ will enable you to update your mailing address. Using the ‘Edit’ icon user can edit the mailing address.
Yes, it is secure to provide your credit/debit card and bank account details.
Navigate to ‘Settings’ from Dashboard or from ‘My Account’ module. You can choose multiple notification preferences for connect me, billing, service and outage. You can also select the mode of communication such as Email/ Push/Text.
Upon successful login, you will see ‘About My Home’ screen display where you can provide your home related information for the registered account/property. Same information can be updated by visiting ‘About My Home’ tab in ‘My Account’ module.